Managing orders

Managing orders

After you receive an order, you can manage your order from the Orders page in your Shopify admin. You can complete a variery of order management tasks, such as view, edit, process, print, and export orders. You can also create draft orders, collect payment, review high-risk orders, refund orders, and cancel orders.

If your customer needs to return an item, then you can create a return and add exchange items when applicable.


    • Related Articles

    • Managing customers

      When a new customer places an order with your store, their name and information are automatically added to your customer list. A customer profile is created when a customer interacts with your business in any of the following ways: signing up for ...
    • Selling digital products

      Along with physical goods, you can also sell digital goods on your Shopify store. Digital goods are often available to the customer immediately after they make their purchase. Some common digital products are online services and downloadable files, ...
    • Set up your shipping rates and methods

      Shipping rates are what you charge your customer in addition to the cost of the products that they order. The cost of any shipping rates are added to a customer's order at checkout. You can set up one or more shipping rates for your customers to ...
    • Shopify Subscriptions

      The Shopify Subscriptions app is connected to your Shopify store, so you can build and manage your subscriptions without leaving your admin. Adding subscriptions as a purchase option lets you sell products on a recurring basis. By using the Shopify ...
    • Hide products from Google & Shopify Search

      1. Access Your Shopify Admin Log in to your account to enter the backend of your store. Familiarize yourself with the intuitive Shopify admin page and interface, setting the stage for effortless product management. Think of it as your store's control ...